Privacy Policy

1. Introduction

Bright Start Landscaping ("we," "us," "our") operates this website to help homeowners in Salisbury, Maryland and nearby Wicomico County communities request quotes for lawn care, power washing, and landscape projects. This Privacy Policy explains what information we collect when you use this website or contact us, how we use it, who we share it with, and what rights you have.

2. Who We Are

Bright Start Landscaping
Service area: Salisbury, Maryland and nearby Wicomico County communities
Phone: (443) 233-8444

3. Information We Collect

3.1 Information You Provide Directly

• Contact information: your name, phone number, email address, and ZIP code
• Project details: the service you need, your timeline, and any notes you share
• Property information: details that help us scope and price the work accurately
• Communications: the content of calls, text messages, emails, and form submissions between you and us

3.2 Information Collected Automatically

• Device and technical information: IP address, browser type and version, operating system, device type
• Usage information: pages you view, time on page, links you click
• Referral information: the website or advertisement that sent you here
• Approximate location derived from your IP address. We do not collect precise GPS location.
• Cookies and similar technologies (see Section 7)

4. How We Use Your Information

• To respond to your quote request and schedule an on-site visit
• To provide, schedule, and complete the services you request
• To communicate with you about your quote, appointment, or service
• To send billing and service notices
• To measure which advertisements and pages lead to quote requests
• To improve this website and our services
• To comply with legal obligations

5. Calls and Text Messages

When you submit the quote form, you agree that we may contact you by phone call and text message about your request, including through automated technology. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Reply STOP to any text to opt out, or HELP for help. Opting out of texts does not remove you from calls you have requested.

6. How We Share Information

We do not sell your personal information. We share it only with:

• Service providers who operate our customer records, scheduling, messaging, and website on our behalf, under contract and only for those purposes
• Advertising and analytics partners (including Google) in the limited ways described in Section 7
• Legal recipients where required by law, or to protect our rights, safety, or property

7. Cookies, Tracking, and Advertising

We use cookies and similar technologies to keep the site working, understand how it is used, and measure advertising performance. Google may set cookies to attribute a quote request to the advertisement you clicked. You can control cookies through your browser settings; blocking them may affect how parts of this site work.

8. Data Retention

We keep your information for as long as needed to provide services, meet legal and accounting obligations, and resolve disputes. When it is no longer needed, we delete it or remove information that identifies you.

9. Your Rights

You may request a copy of the personal information we hold about you, ask us to correct it, ask us to delete it, or ask us to stop contacting you. Contact us using the details in Section 2 and we will respond as required by applicable law.

10. Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

11. Children

This website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy. When we do, we will change the "Last Updated" date above. Continued use of the website after an update means you accept the revised policy.

13. Contact Us

Questions about this policy or your information? Call (443) 233-8444.